KAI ("we", "us", "our") provides construction market intelligence for Saudi Arabia through the platform available at kpicklay.com. This Privacy Policy explains what information we collect from account holders and visitors, how we use it, and the third-party services we rely on to operate the platform.
1. Data Collection
We collect the following categories of information:
- Account data — name, email address, and password (stored hashed) provided when you register an account.
- Profile and company data — role, job title, and company details you supply in your profile.
- Billing data — subscription tier, billing address, and transaction identifiers. Payment card details are handled by our payment processor and never stored on our servers.
- Usage data — pages viewed, searches and filters used, and interactions with features, together with technical metadata such as IP address, browser, device, and timestamps.
- Communications — messages you send us and support tickets you open.
2. Data Use
We use the information we collect to:
- Provide, operate, and maintain the KAI platform and your account.
- Process subscriptions, invoices, and renewals.
- Personalize dashboards, saved searches, and alerts.
- Monitor and improve platform performance, reliability, and security.
- Detect, investigate, and prevent fraud, abuse, and violations of our terms.
- Send product updates, service announcements, and — where permitted — marketing communications you can opt out of.
- Comply with applicable legal obligations.
3. Third-Party Services
We rely on the following processors to run KAI:
- Supabase — authentication, database, and file storage for account and application data.
- Lemon Squeezy — subscription management, invoicing, and payment processing (merchant of record).
- Hosting and CDN providers — for serving the application and static assets.
Each provider processes data on our behalf under their own security and privacy terms. We do not sell your personal information to third parties.
4. Cookies
We use cookies and similar browser storage to keep you signed in, remember your preferences, and understand aggregate usage of the platform. You can clear or block cookies in your browser settings, though some parts of KAI may not function correctly without them.
5. Data Retention and Your Rights
We keep account and usage data for as long as your account is active, plus a reasonable period afterwards to meet legal, accounting, and security obligations. Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information. To make a request, contact us at the address below.
6. Contact
Questions about this Privacy Policy or how we handle your data can be sent to hello@kpicklay.com.